This is the general cancellation policy and is subject to change based on the selected property.  Please review the full cancellation policy in the VRA (Virtual Rental Agreement) when making a reservation for any additional details.


  • “No Shows” will forfeit all deposits.
  • If you need to cancel your reservation please do so in writing immediately. Cancellations made (30) thirty days prior to check in will receive a full refund, less a cancellation fee of $100.00. Cancellations made within (30) thirty days of check in will not receive a refund until your unit is re-rented and confirmed for the time of your reservation. Your advance rent payment will then be refunded, less a cancellation fee of $100.00. If the unit is not re-rented your advance rent payment is forfeited.
  • CSA Travel insurance. We offer travel insurance that will cover unexpected weather and medical conditions. Please take a moment to review and add to your upcoming vacation.
  • No Refunds will be given due to early check outs, fear of heights, weather or road conditions, utility outages, pest control issues, maintenance issues or dislike of home furnishing. However, in certain extreme situation which may make the home inhabitable or unaccessable exceptions may be made per (PVR) and the home owner of the rental.
  • Absolutely NO reduction in the number of nights will be allowed upon arrival. Any changes to your reservations must be made at least 72 hours BEFORE your scheduled arrival date.